FAQs

What are your opening hours?
We are open by appointment only. This enables us to accommodate you as much as possible. Appointments are available between 10am and 7pm five days a week and between 10am and 3pm on a Sunday. If you need an appointment after this time please let us know and we will do our best to assist you.

Do I need to book an appointment?
We offer all our clients a one-to-one consultation and an appointment is required. This ensures every client gets the best level of service.
Late evening appointments are available but a booking fee of £20 will be charged to secure the appointment. This will be refunded if you find your dream dress in store.

When should I start looking for my bridesmaid dresses?
We suggest a minimum of 6 months before your event date. Most dresses take approximately 2-4 months to be delivered, so to allow plenty of time for fittings, you should be placing your order at least 4 months prior to your planned event date.

Will you store my dress?
We are happy to store your dress until you have your first fitting with the seamstress. Once your fittings are complete, you will need to take your dress home. We will arrange a date for your to return to the boutique to have your dress steamed ready for collection the week of your event.

What sizes are your samples?
Our sample dresses are in sizes 6 – 18. Looking for your Prom / Bridesmaid dress is unlike shopping on the high street. Please bear in mind we only have each dress in one size.

What will a Prom Gown or Bridesmaid Dress cost?
The prices of our Prom dresses £150 – £499 and our Bridesmaid dresses start from £99. We would recommend you advise us of your budget at the start of your appointment.

What do alterations cost?
As the seamstress is self-employed we do not have a set fee list for their charges. The cost depends on the amount of alterations that are required, but as a guide you should allow between £40 – £80.

Can I get a dress at short notice?
Our Prom dresses are available to buy off the peg. The dresses can also be altered to fit either way within 2 sizes.

Do you have parking?
We have plenty of FREE parking right outside our boutique. There is never a shortage of spaces!

What should I bring to my appointment?
It would be a good idea to go looking for your dress with someone who will give you honest feedback. We have the space for you to bring a friend and your mum (if you are a Prom girl) or we can have a maximum of 4 bridesmaids plus the Bride currently. Always remember, the most important opinion is yours!
Unfortunately, due to the size and layout of our boutique, we would ask that young children and babies are not brought with you to your appointment.

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